The Source Price Match Price Adjustment and Return Policy

The Source Electronics Inc. has been in business for over 40 years, initially as Radio Shack and later The Source by Circuit City. As a Canadian consumer electronics and cell phone retail chain, they have what you need!

Does The Source Price Match its Competitors?

Yes. They offer a price match policy.

Does The Source Price Match Online?

Yes. The price match is completed online.

Is There Price Adjustment Policy at The Source?

Yes. They offer a 30 days price adjustment policy.

Price Match Criteria:

The Source has the right to verify competitor pricing and availability of price match items, limit quantities of price match items to one per product per customer, and withdraw this guarantee or modify its terms and conditions without notice.

  • The advertised product is the same as (year, model number, warranty, color, components)
  • It isn’t: a “special deal” such as a bonus or free offer, a private sale, trade-in promotion, particular order, limited quantity, “daily deal,” “door crashers,” “one of a kind,” or “Best of Black Friday” liquidation or similar offer; after rebate pricing; code; store credit, Gift Card, or similar credit for products sold in as-is condition including refurbished items, floor models, open stock and scratch-and-dent goods.
  • If you ask for a price match on a product that is still within its return period and can produce proof of purchase, they will give you a refund. The original receipt might state whether additional time is available. Occasionally, The Source provides extended return periods, which are stated on the receipt if they apply.) Any reimbursements due should be sent to the same credit card used at purchase.
  • A Sales Associate verifies if the advertised product can be bought at that moment from either the competitor’s website or a close by store.

Price Match Process:

Visit The Source store and provide proof of the lower price. Requests made at the time of purchase will be discounted to match; requests made on a previous purchase will get a refund.

  • If you want a competitor to price match, you need to show them an advertisement or printout from the competitor’s website.
  • They want documentation of a prior The Source purchase for an adjustment on a previous order.


  • Cash Bonus, Employee Purchase Program, and Partner Savings promotions are unavailable.
  • This does not apply to subscription services like wireless or satellite telephone and Internet advertisements. And it also doesn’t apply ads for cellular products from Bell or Virgin Mobile–but other providers are included. Check the Return Policy section for more details.
  • No price adjustments will be allowed during Black Friday or Boxing Week, except for items under their Black Friday Price Now Guarantee.

Price Adjustment Process:

  • Similar to the price match process, you can request a price adjustment by contacting their customer service.
  • After purchasing something from them and lowering the price within 30 days, you can request a price adjustment.
  • Once they confirm the lower price, they will refund you the difference.

Here is their customer service number: 1-866-515-5855.

The Source Competitors’ List:

There is no specific price match competitors list. But they should be authorized Canadian stores.

Easy returns and exchanges

Although they hope you’re always delighted with your purchase, they want to let you know that most items can be exchanged or refunded if necessary. If an item needs to be returned, the best and easiest method is to bring it into the store where it was bought.

STEP 1 Check the item’s return policy:

Find out whether your product is eligible for return in return.

STEP 2 Bring your proof of purchase:

Please bring your receipt, current photo identification, and original payment method so they can handle your return.

STEP 3 Pack everything up:

Remember to check if you have packed everything, including any complimentary items with your purchase.

STEP 4 Head to a store:

Before you go, check to see your nearby store and whether they’re open now.

What else you should know:

You can return a purchased item if you can’t locate your receipt or original payment method, even if it’s not eligible. You’ll receive a gift card for the item’s lowest price in the previous 30 days.

When you return an item that was paid for in cash, the store can choose to give you a refund on a Gift Card or through your debit card. They need your name, address, phone number, signature, and a valid government photo I.D.

Please return the product with all original packaging and components (such as manuals, blank warranty cards, etc.). One of their associates will inspect the item when it is returned. If any items are missing, if the product has been partially used (e.g., printer ink, batteries), or if there are signs of excessive use making the item unsellable upon inspection by their staff, they may refuse the return.

Some Questions and Answers:

So you learned about The Source price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:

When was The Source Founded?

It was founded in the June 1986.

What makes The Source so popular?

Here are a few reasons:

  • The Source is popular because it offers various electronics, appliances, and more products.
  • The Source is also convenient because it has many locations across Canada.

Summary of the Article:

The Source is a Canadian electronics and appliance store that offers a price match and price adjustment policy. If you find a lower price within 30 days of purchase, you can request a refund for the difference. The store also offers easy returns and exchanges.


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