Bathroom Hut Price Match and Return Policy

At Bathroom Hut, their designers, plumbers, and customer service experts work hard to make your trip as simple and pleasant as possible. Shopping for bathroom and laundry supplies shouldn’t be a problem; they’re here to assist you along the way.

Does Bathroom Hut Price Match its Competitors?

Yes. They have a price match guarantee. Please get in touch with them if you find a lower price for the same item elsewhere. They’ll try to match the competitor’s price, ensuring you get the best deal available.

Does Bathroom Hut Price Match Online?

Yes. They’ll match the price of an identical item found on a competitor’s website as long as it meets their terms and conditions.

Is There Price Adjustment Policy at the Bathroom Hut?

No. They do not offer a price adjustment policy. You will not be able to get a refund if you purchase something and then find it on sale later.

Price Match Criteria:

  • For the product to be eligible, it must be identical in brand, model, color, type, and SKU.
  • The competitor must have the product in stock and visible on their website.
  • The competitor must be an authorized Australian dealer of the brand.

The final price must be the selling price. Delivery costs, service or handling fees, and any other expenses connected with the item are included. The product’s price cannot also be a component of a closing down sale, wholesale offer, liquidation sale, or commercial quantity discount.

  • The competitor’s price must be current on the date of request.
  • The product must be an identical match in every respect.
  • The competitor’s stock of the product must not have been depleted.
  • The package must be in excellent, brand-new condition and free of carton damage, factory seconds, or reconditioned stock. Their inventory is only fresh from the factory and comes with a lifetime guarantee!
  • An Australian-authorized product dealer must sell the brand. Yes, there are a few bad dealers on the market!
  • Sorry, They cannot match eBay, Gumtree, Kogan, and Kogan-related Marketplaces (Dick Smith, Matt Blatt), MyDeal, Catch Marketplace, or other marketplace sites. This is due to the condition of the goods and the actual supplier of the product not being able to be verified.

They will not price-match the competitor if

  • The product is a demonstration model, second-hand or refurbished
  • An in-store offer only
  • The price is below their cost.
  • Prices stated in errors, or mistakes will not be honored.
  • They will only honor price match requests submitted before you purchase and on the day of your request.

Price Match Process:

Please start a chat with one of their knowledgeable staff to request a price match, or email them at [email protected]. Please provide the website link, quotation, catalog, or advertisement to verify the cost.


The price cannot have any conditions or be included in the following:

  • Financing or payment restrictions.
  • Installation or additional service plans.

There are also a few conditions under which they will not price match the competitor, such as:

  • If their price is below their cost price
  • The product is a demonstration model, second-hand or refurbished
  • An in-store offer only

Bathroom Hut Competitors’ List:

If you find a lower price for an item from an authorized Australian retailer, let them know, and They will match the price. Please note that the competitor’s product must be identical to the one they are selling and must be in stock.


  • They will accept your return only if you change your mind about the purchase or order incorrectly. The following conditions apply:
  • If customers want to return an item, you must tell BathroomHut within 24 hours of receiving the product.
  • Must be returned 30 days after purchase. No missing parts, broken items, or otherwise damaged goods are allowed. Goods must be returned in total, with no missing components, broken pieces, or other damage.
  • If you need to return an item, please email [email protected] with your order number and photos of the condition of the item/s. Please note that shipping costs are at the customer’s expense unless the item is faulty.
  • You’ll need to complete a Return Form and attach it to your returned items.

These Conditions Apply to ALL Returns:

  • If a customer wants to return an item purchased from them, there is a restocking fee of 20% after 30 days.
  • They only give refunds for unopened, unused goods that aren’t Marquis brand products or special orders. They will not refund the purchase if you have opened your vanity product or used your tub. Remember that any delivery expenses are not refundable, and returning an item will entail paying for shipping by the buyer.
  • According to BathroomHut, all returned items should be sent with postal tracking and insurance. Please wrap any damage to the original packaging in a bag or box before returning it. Upon your return, BathroomHut will contact you via email to confirm everything is OK. Allow 14 days for this process to complete.
  • If you are unsatisfied with your purchase, They will refund your money as long as the goods are in new and unused condition, within 30 days of receiving the product.
  • Customers who do not receive a refund in the allotted time will be required to pay for any damage caused by the goods. Bathroom Hut’s final decision on returns is final. Refunds will only be issued via bank transfers arranged directly with the consumer and are at the customer’s expense.

Change your mind; no worries!

They realize that if their ship is delayed, they don’t want the goods at that moment, or often are too busy and will store them in their shed until they have a use.

They understand that some people purchase items and damage them on-site (tools being dropped, products being dragged across construction sites, products being dropped sometimes tradespeople cutting in the wrong area or scratching finishes) before They have a chance to assess it. To be sure that the company is liable for the damages, They need customers to contact them immediately.

Unchecked product storage implies that the goods are in perfect condition.

Some Questions and Answers:

So you learned about the Bathroom Hut price match and price adjustment policy. But you may still have some questions. So here are some questions and answers:

When was Bathroom Hut Founded?

It was founded in Oct 2021.

What makes Bathroom Hut so popular?

Bathroom Hut is a one-stop shop for all your bathroom needs! From vanities to tubs and everything in between, They have what you need to make your dream bathroom a reality.

Summary of the Article:

Bathroom Hut is a one-stop shop for all your bathroom needs, and they offer a price match and price adjustment policy to help you get the best deal possible. Returns are accepted within 30 days as long as the products are unused and unopened, and there is a 20% restocking fee. Shipping costs are non-refundable.


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