Officeworks Price Match Policy – Australian Office Supplies Store

Officeworks is a bustling chain of Australian office supplies stores operated under parent company Wesfarmers. The company was established in 1994 by Coles Myer, which became known for its extensive range and low prices before being acquired by Australia’s largest retailer.

The Officeworks has a generous price match policy which you will learn in this article.

Does Officeworks Offers Price Match Online

Yes. Officeworks price match is called price-beat guarantee. If you find any item at online stores that is identical and lower in price than Officeworks, you have to request a price match, and Officeworks will not only match the price but also beat the price by 5%.

Does Officeworks Offers Price Match In-Store

Yes. Officeworks In-Store price match works similarly to their online price match. So if you find an item in stock at their competitors, you can show them the proof and get a price match at the Officeworks. The proof can be a screenshot by your smartphone. The Officeworks stores are in the USA, UK, and Australia.

Does Officeworks Have a Price Adjustment Policy?

No. Officeworks doesn’t have a price adjustment policy. They have not clearly explained their policy. So how to save money with them? Maybe you can try their coupons and discounts such as their special offers.

Price Match Criteria:

Price match criteria apply when the store has some requirements such as proof of the product, availability, and price. Here are their price match criteria:

  • When requesting the price match, the item must be in-stock at the competitor’s store or site or Officeworks store.
  • To request the price match, you must provide proof of low price either in the screenshot or other forms.

Price Match Process:

The price match process is pretty simple. If you meet the below-mentioned criteria, Officeworks will match the competitor’s price and beat it with a 5% extra discount. Here is how its price match works:

1. Record the price

This can be a picture of the pages in a magazine, on your phone screen, or on the internet.

2. Let us know

Please call or visit your nearest Officeworks store to learn about the lower price.

3. Match and Save

If they approve your request, they’ll give you a 5% discount, and you will be happy.


Here are the exclusions:

  • Promotions like cashback and coupons will not be included when they price match. So, for example, if you get a discounted price with a coupon or cash back, they would not have that in the price match.
  • The commercial quantities and pricing are not included in the price match—for example, a reduced price is not for anyone but Apple Retail Education customers.
  • They will honor any price matching policy that does not include stock liquidations. Unfortunately, this means if you find a better deal on an item from one of their competitors or items placed into receivership by the store owner–they won’t match it!
  • They reserve the right to limit sales and only sell in reasonable quantities.

Musicians Friend’s Price Matching Competitors List:

They don’t have any specific competitors list so that you can request the price match for any stores in America.

Parent’s Price Promise

With this fantastic offer, you can get discounts of up to 20% off the Officeworks price!

The Officeworks Parents’ Price Promise gives you a 20% discount on identical stocked items if they’re priced lower than what is listed on an official school list. Find everything from back-to-school essentials and great value for money at their store!

There are two ways to request this price match:

1. Upload with their School List Service

Upload your school list

Upload and send them your school list as a PDF document or photograph.

Review / edit

You can save money on school items or things you need at work with Official Works. They have a 20% Parents’ Price Promise, so you always get the best price without waiting for a sale day.

Order and pay online

You can pay online with any of the payment options at the store.

2. Get your Parents’ Price Promise when you visit them in-store.

Record the price

This can be anything like a printout, phone, or your school’s web page.

Let us know

If you have a list from your school, go to the Officeworks store and show it to a team member.

Match and save

If your school list item is approved, they will first calculate 20% off the matched price. This discount will be taken at checkout.

Returns Policy

With Officeworks, you can contact a customer service representative to return your product, and they’ll take care of the rest.

Ways to return your Officeworks purchase.

If you have changed your mind or are not entirely satisfied with the product and want to return it, bring it back in the same tender or apply for a refund within 30 days of purchase.

Where Returns are Accepted

Payment MethodReturn Accepted in StoreContact the Customer Service Centre
Credit CardYesYes
Zip pay/Zip moneyYesYes*
Union PayYesYes*

You have to contact the Customer Service Centre if the payment method was flyPAY, PayPal, or Flexiworks.

Consumer Guarantees

If something in the goods or service does not work well, you can ask the company to fix the problem. If they don’t do it in a reasonable time, you can get your money back.

Change of Mind Returns – 30 Days

Return your purchase within 30 days, and they’ll be happy to offer you a refund. Just present proof of purchase (such as an original register receipt) along with the item in its original packaging, unused.

Some Questions and Answers:

Here are some questions and answers to help you more about these Officeworks Price Match Policy:

When was Officeworks founded?

It was founded in June 1994.

Who owns the Officeworks?

The Wesfarmers owns the Officeworks.

Summary of this Article:

Officeworks is a company that offers price matching for products. If you find a lower price for an identical product at one of their competitors, they will match the price.

They also have a 20% Parents’ Price Promise, which gives you a 20% discount on identical stocked items if they’re priced lower than what is listed on an official school list. In addition, you can return products within 30 days and receive a refund.


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