Go Outdoors Price Match and Return Policy

Go Outdoors understands that their customers care more about what’s inside than how many boxes they can tick. This dedication to customer service and understanding of the outdoorsman/woman in everyone makes Go Ousider Britain’s favorite outdoor retailer!

Does Go Outdoors Offers Price Match In-Store

Yes. They offer a price match in-store. To request the price match, you have to take the proof of low price to their store, and they will confirm and price match for you.

Does Go Outdoors Offers Price Match Online

Yes. They have a price match policy online. So if you want to request the price match online, they will match the price online and beat the price by 10%.

Does Go Outdoors Have a Price Adjustment Policy?

Yes. They have a price adjustment policy. They will adjust the item’s price if you purchase from them, and later the price is reduced.

Price Match Criteria:

Here are the price match criteria:

  • They have a strict policy of matching prices. They will only check items if they are new and identical to the original, including color/size specifications!
  • Products must be in stock at the competitor’s store and available for you to buy.
  • They will only price match the items that are publicly available.
  • The item must be verifiable by the Go Outdoors.
  • All transactions will be made at the Go Outdoors sole discretion.
  • But you should know that Go Outdoors reserves the right to cancel and price match requests.
  • The Price Match Plus is only available to their cardholders.

Price Match Process:

The price match process is straightforward. Once you find a product at a lower price at the Go Outdoors competitor, you can get a price match at the Go Outdoors by requesting a price match. After approving you get 10% below the price of the product.


  • They’ll match the price of any product if you find it lower elsewhere! There are some restrictions, like gas refill bottles and gift vouchers.
  • Price Match Plus is not for use and any other offers, coupons, or discounts.
  • You can only get the “Price Match Plus” if you sell something to a VAT registered business in the UK that isn’t an auction site or market stall. You can’t get it by selling to their stores or websites either. This is because there are typographical errors in this passage.

Price Adjustment Process:

If you have purchased something from Go Outdoors, you should bring the proof of purchase to the store, and they will adjust the price for you and refund you the difference.

You can request a price match only within seven days of purchase.

Go Outdoors Price Matching Competitors List:

The Go Outdoors does not price match companies part of the JD Sports Fashion PLC Group, so they would not match these competitors.

Returns Policy:

Store Returns:

Returning Unwanted Items:

Suppose you purchase an item from their store or online and figure out that it isn’t what you need. So you can return these items at their store.

One of the advantages of returning the items in the store is that returning is free. All you will need is the dispatch note or the receipt. And their team will guide you through.

If the purchase was made by using a credit or debit card, you should take this with you so that they can process the refund. But you should know that it can take up to 5 business days before it can appear in your bank account.

However, a few kinds of items can’t be returned or replaced.

Such as:

This includes items that have been used, soiled, or damaged through misuse.

Misused products are things people use for a different purpose than intended. And they are also things that aren’t taken care of.

Returning Items with Fault:

If you have received an item with fault, you should bring to their staff within the 28 days of purchase, and they will give you a full refund, or they will repair or exchange it for you. But you should also know that exchange can be done in their store, they can’t do that by post.

If you don’t request the return within 28 days, they can repair or replace it within 12 months of purchase.

If you find that the product doesn’t live up to expectations after purchasing, their return policy allows for a full refund or exchange within 28 days of purchase. If possible, please keep your receipt to credit back any money spent on an item!

Online Returns:

If you purchase something wrong, you can return the unwanted products from Go Outdoors. The ways to send are the Collect Plus, the Royal Mail, or any courier.

They are happy to fully refund or exchange if you return the items within 28 days of purchase.

Royal Mail Returns

With Royal Mail, you may return items at over 13,000 Post Office® locations. Register your return simply by visiting their returns portal. When you show them your QR code, they can print your label. You will need to bring the goods to a Post Office branch or Royal Mail Customer care point.

Gift Card Purchases:

If you are returning an item that you purchased with a gift card, you will be given another credit card as an exchange.

Some Questions and Answers:

Here are some questions and answers to help you more about the Go Outdoors Price Match Policy:

When was the Go Outdoors founded?

It was founded in 1969.

Who owns the Go Outdoors?

The JD Sports Fashion PLC owns the Go Outdoors.

Summary of this Article:

The Go Outdoors company offers a price match policy to match the price of an identical item at its competitors. This company also has a price adjustment policy for customers who have purchased within seven days. In addition, the company will refund the customer the difference in price if they can provide proof of purchase. The company also offers a 28-day return policy for unwanted products that have arrived with defects.

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