Blacks Price Match Price Adjustment and Return Policy

Blacks Outdoor Retail Ltd. is a company in Bury, Greater Manchester, that owns British outdoor shops Blacks, Millets, and Ultimate Outdoors. The largest outdoor retailer in the UK is Blacks.

Blacks store offers a 7 days price adjustment policy. So if you purchase something from them and within 7 days if the price goes lower on its competitor or their store, they will adjust the price and refund you the difference.

Does Blacks Price Match its Competitors?

No. They do not offer a price match.

Does Blacks Price Match Online?

No. They do not have a price match policy online.

Is There Price Adjustment Policy for the Blacks?

Yes. They have a seven days price promise, which is a price adjustment. So if you purchase an item from them, and within seven days if the price is lowered, you can request a price adjustment.

Once they confirm the lower price, they will adjust the price for you and will refund you the difference, so you have the same price.

Price Adjustment Criteria:

Here are the price adjustment criteria:

  • A product only receives the title of “new” if it is nearly identical to products that already exist in style, size, and color. In addition, the product should have compatible conditions surrounding it.
  • The product must be in stock and ready to purchase or get immediately at the competitor shop or website.
  • Not only do they need to have the effect, but it also needs to be in stock.
  • Gift vouchers are exempt.
  • The competitor’s lower price must be verified and accepted by them.

Price Adjustment Process:

Here is the price adjustment process:

Once you find out your product has a lower price at the competitor within 7 days of purchase. You can request a price adjustment from the store.

Once they verify the lower price, they will adjust the price and refund you the difference.

They will change the price and beat it by 10%.

Price Adjustment Exclusions:

Here are the price adjustment exclusions:

  • Their Price Promise means the customer can get a refund for the difference if they find a cheaper product from any competitor in the mainland UK. Including on UK websites but not counting factory outlets, membership clubs, duty-free shops, home shopping channels, auction sites, etc.
  • They will only accept completely authentic products, with no errors, codes, media discounts, voucher coupons, or other similar provisions. If the product is less expensive but has a more significant advantage or refund, they reject any price match offers from other retailers.

Blacks Competitors’ List:

They do not have a price adjustment competitors list. But you should request a price match for only identical items.

Returns Policy

  • You can hassle-free refund or exchange your order within 28 days of delivery or collection.
  • Please complete the returns form included in your purchase and return it, along with the items you are returning.
  • They offer various options for returning items, which are listed below.
  • Until the items arrive at your address, you will remain responsible for them.
  • If a product is faulty, it must be returned in its original packaging and a re-saleable condition.
  • They can only refund you if the item isn’t returned through one of their stores.
  • You can only get a refund from the web returns team if you paid through PayPal, PayPal Credit, or Apple Pay. In-store refunds are only permitted for payments processed via PayPal, PayPal Credit, or Apple Pay.
  • The web returns team will collect your items and send them to you free of charge if you return things in-store.


If you wish to return your bike, please take it to the closest GO Outdoors location. Their staff will inspect the bicycle and, if everything appears undamaged in its packaging, they’ll refund you right away. There’s no need to be concerned if that isn’t the case! They’ll send it to their facility for further evaluation.

Bring your bike to the GO Outdoors store closest to you for a full inspection by their trained mechanics. If you believe something is wrong with your bike, please do not try to send it back to the warehouse, as they are unequipped to handle such cases.

Delivery charges

If the goods are faulty, delivery expenses will be reimbursed. The standard delivery charge will be refunded if the entire purchase is canceled within 14 days. You may only get your money back for standard delivery if you paid for accelerated delivery service. Please remember that if you own part of an order (including any gifts), you may not receive a refund of the delivery cost.

Used faulty goods

They must receive your return in a clean condition to process a refund. This is to protect the health of their team members handling returns. Your statutory rights are unaffected by this policy.

Non-Returnable Items

They cannot accept returns for swimwear, underwear, perishable goods (except when the said product has an extended expiration date), or PPE equipment like helmets, climbing ropes, harnesses, karabiners, or slings.

Some Questions and Answers:

So you learned about the Blacks price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:

When was Blacks Founded?

It was founded in 1863.

What makes Blacks so popular?

There are a few things that make Blacks popular. First, they offer a wide range of products. They have everything from clothes to camping gear to bikes. Second, they offer great prices. Third, they have a very generous return policy.

Summary of the Article:

This article covers the Blacks price match and price adjustment policy. It also covers the returns policy and some frequently asked questions.

Here are some key points of the article:

  • Blacks offers a price match for identical items
  • They have a generous return policy of 28 days
  • You can only get a refund for the delivery cost if you cancel the entire order within 14 days
  • Some items, such as swimwear and underwear, are non-returnable


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