Dyson Price Match Price Adjustment and Return Policy

Dyson Limited is a Singaporean multinational technology company that James Dyson founded. Here you will learn about the Dyson Price Match and Adjustment Policies.

With their price adjustment policy, you can request a refund when your purchase goes on sale within 30 days of purchase.

Is There Price Adjustment Policy at the Dyson?

Yes. They offer a 30 days price adjustment policy. However, Dyson calls it a price match. If you find an identical item at a lower price from another authorized US Dyson retailer, they will match that price.

Does Dyson Price Match its Competitors?

No. They do not price-match their competitors, which means that if you find an identical item at a lower price from their competitors, they will NOT match that price.

Does Dyson Price Match Online?

No. They do not price-match their online competitors but they will match the prices of Dyson.com.

Price Adjustment Criteria:

  • The product’s Dyson.com model number must match and be readily available.
  • To receive the advertised price, present evidence from an authorized dealer that validates the stated price. A copy of the flyer or website URL is one example of suitable documentation. It’s crucial to keep in mind that While many types of promotional discounts exist, including loyalty rates and promo code entries, none of them are applicable to this pricing match guarantee.
  • Only Dyson authorized dealers may be found at Best Buy, Costco, Bed Bath & Beyond, Home Depot, Lowes, QVC, and Target.
  • The merchandise must be a brand-new, unopened item in its original packaging. It can’t have been used, returned, opened box, “closed out,” “clearance,” or been a demonstrator excellent.

Price Adjustment Process:

If you have an existing-style Dyson vacuum cleaner, click here to get a price match at dyson.com/pricematch, chat, or call their Customer Service team at 1-866-664-9004 to get started.


The only vendors authorized to sell refurbished products are Nordstrom Rack, Woot, and Zulily. Please note that third-party marketplace vendors not mentioned here have been excluded.

  • It must not be cheaper if the product’s price is incorrect because of a mistake in advertising or a printing error.
  • Dyson products ineligible for price matching include the Supersonic, Airwrap, and Corrale.
  • If you found a lower advertised price from Dyson that is due to a violation of their unilateral advertising and pricing policy, or if it would violate any other Dyson rule in the process, they will not honor it.

Dyson Competitors’ List:

There are no price adjustment competitors. But you should ensure the item is identical to request a price adjustment.

What is Dyson’s return policy?

You can return a Dyson.com purchase for a full refund within 30 days of the delivery date if you send it back to Dyson. For purchases made at a Dyson Demo Store or Dyson Service Center, you must return them within 30 days of making your purchase. You will be reimbursed for shipping costs if you return your goods through Dyson Direct.

Money-back guarantee

To cancel a Dyson.com purchase, return the device within 30 days of delivery for a full refund. Purchases made at a Dyson Demo Store or Dyson Service Center must be returned within 30 days of the purchase date. Dyson Direct will pay for the cost of replacement.

Customers who purchased a discontinued or refurbished product are not eligible for a refund. Only warranty service is available to them.

Please get in touch with them immediately if your equipment was damaged in transit or if you received the incorrect kit.

Your warranty and Dyson return policy will be void if you add any deliberate aesthetic customizing or modification to a product that may influence its resale, refurbishment, restoration, or usability.

How do you start a return for an online purchase?

To return an item purchased from Dyson Direct, please follow these instructions:

  • Fill in the contact form below, and their crew will respond with return authorization information within 48 hours.

Form Link:


  • Pack the items to be returned in Dyson’s original packing.

Please note:

  • A return must be made before an order is sent back. Unauthorized or “billing-on-receipt” returns will not be accepted.
  • We will refund the entire amount if you’re unsatisfied with your Dyson purchase.
  • After we receive and process your return, it will take 7-10 business days to refund you. The credit may appear on your following 1-2 billing statements depending on your payment method and your financial institution’s policies.
  • A Dyson device can’t be returned and refunded if it’s been tampered with.
  • Purchases of Dyson products from a different store should be returned to the retailer where you made your purchase.

Refunds are not available for illegal, stolen, or otherwise non-compliant items.

How do you start a return for an in-store purchase?

Bring your machine back to the Demo Store with your receipt if you want to return it. One of our Dyson experts will help you process the return, depending on your payment method and financial institution’s policies.

You should receive the credited money within 1-2 billing cycles.

Please contact them for additional assistance if you cannot return your purchase to a Demo Store.

Does Dyson cover return shipping?

Dyson Direct will reimburse you for standard return shipping. Any additional costs incurred due to expedited delivery will not be refunded. To receive the pre-paid label, fill out the return form below.


If you purchase something from Dyson.com, can you return it to a Dyson Demo Store or Service Center?

Can you trade in your old Dyson for a new one?

For goods bought on Dyson.com, there is no option to replace the product unless it was damaged during shipping. Machines are protected by warranty service in the event of repairs and servicing. Visit Dyson.com for troubleshooting solutions or assistance with any issues you’re having.

Purchases made at a Dyson Demo Store can be exchanged for an equivalent machine with similar features.

A return and new purchase are required if you want a different color or model. A-grade machines may be exchanged, but not warranty concerns or exchanges on reconditioned devices or those identified as a final sale from the Dyson Outlet.

Final Sale

If you buy a refurbished machine or one marked as a final sale from the Dyson Outlet, that’s it—the sale is final, and there are no exchanges. However, if your machine isn’t working correctly or was damaged during shipping, it’s covered under our warranty service. Visit Support at Dyson.com for troubleshooting resources, or take it to one of our Dyson Service Centers for specialist service and repair support.

When can you expect your refund?

Once the return is received for any Dyson.com purchase, your refund will be processed within 7-10 business days. Depending on the payment utilized and your financial institution’s policies, receiving the credited money may take 1-2 billing cycles.

The refund is issued the same day for any items returned to a Dyson Demo Store. It generally takes 1-2 billing cycles to receive the money, depending on your financial institution’s policies and the payment method you use.

Some Questions and Answers:

So you learned about the Dyson price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:

When was Dyson Founded?

It was founded on July 8, 1991, in Wiltshire, United Kingdom.

What makes Dyson so popular?

The Dyson Corporation is famous for their cutting-edge technology, powerful suction, and durability. They also have a very strong customer service reputation.

Summary of the Article:

This article discussed the Dyson price match and price adjustment policy. We also answered some questions you may have had about Dyson.


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