Sun & Ski Sports is a United States-based specialty sporting goods store with 32 locations across the country. Established in 1980, Sun & Ski Sports currently has 31 stores on coastlines and 12 states.
Does Sun & Ski Price Match its Competitors?
Yes. They offer a price match policy. It isn’t specified on their website, so they had to talk to their customer service for the answers, and they confirmed they also have a price match policy other than the price adjustment.
Does Sun & Ski Price Match Online?
Yes. It is specifically done online. Price match is not requested in-store.
Is There Price Adjustment Policy at the Sun & Ski?
Yes. They offer a 10 days price adjustment policy.
Price Match Criteria:
Here are the price match criteria:
The item should be identical at the store and competitor. That means both should be the same in color, model, and size.
The item should be in stock.
Price Match Process:
Here is the process:
If you want to purchase an item that has a lower price at the competitor, you should contact the customer service by their number or live chat.
Once they confirm the price match, they will reduce your price.
Please look at the above screenshot because you may not find many details about the price match at the site, but by asking their customer service.
Their Customer Service Number: 866-786-3869
Their Live Chat Link can be found on this link:
https://www.sunandski.com/performance-guarantee
Exclusions:
Here are the price match exclusions:
The promotions are not price matched.
Such as:
coupons or pre-order or pre-sale, etc.
Price Adjustment Process:
Here is the price adjustment process:
- If you buy something from them and find out the price is lowered within 10 days.
- You can request a price adjustment by showing them the proof of the lower price and the purchase receipt.
- Once they confirm the lower price, they will refund you the difference.
Sun & Ski Competitors’ List:
There is no specific competitors list, but the competitor should be a US-based retailer.
Returns
Returns & Exchanges
The ideal gear is required for great excursions. They welcome returns on new and unused goods in new packaging with original tags and proof of purchase as part of their Price & Performance Guarantee and Peak Perks membership. Unfortunately, they are unable to accept returns without proof of purchase.
Proof of Purchase includes:
- Printed receipt
- Email receipt
- This is the primary contact information for your customer. It should be provided when you make a purchase.
First 30 days: Purchases made with a credit card will be refunded to the original card. After ten business days, cash purchases over $350 will receive a check refund. Peak Perks members have an additional 30 days to use their points for 60 days.
30 to 60 days (60 to 90 days for Peak Perks members): If you are unhappy with your purchase, you can get store credit for the amount you paid. This credit can be used within 90 days of the purchase date.
For your safety, they cannot accept skateboards/longboards, climbing gear, or previously worn items for return. Swimwear, underclothing, and base layer can all be returned if unused, unwashed, and unopened with all tags on them.
They are happy to provide customer care for warranty concerns with any product they sell. View the policy conditions, sunandski.com/warranties.
How Do I Return An Order?
Fill out the Return Form or attach a copy of your Packing Slip. Place the item in its original packaging (with tags if applicable).
Return shipping costs must be prepaid. (Sorry, no COD shipments available.)
They also advise using FedEx or Insured Parcel Post tracking for your safety.
Ship the return package to:
Returns Department 10225 Mula Rd.
Suite #120
Stafford, TX 77477
Keep a copy of the tracking number until you receive your refund.
Bikes, Frames & Bike Part Returns
Bikes & Frames:
- All bike and frame returns require authorization from All City Bikes. To guarantee proper packaging and shipment requirements, call 866-786-3869 between 9 a.m. and 5 p.m., or send them an email for a Return Authorization.
- Items must be sent in like-new and unused condition for full credit.
Bike Parts:
- All bike parts returns require an authorization number for return delivery, assuring that the goods are appropriately packed and sent. To obtain a Return Authorization, call 866-786-3869 between business hours or email them.
- Bikes with damaged or installed parts are not refundable. Bike components in excellent condition may be returned for a full refund.
Returning Oversized Items
To return an item that is too big, follow these steps:
- Please provide the item(s) in their original packaging, unassembled and packed carefully. If possible, please package the goods in their original boxes.
- Place the returned item(s) in the original packing while enclosing the original packing list. To receive instructions on how to have your offering picked up by a freight delivery business, contact a Customer Service Specialist. When you call, please have your order number ready.
- You must be home at pick-up, and the item(s) must be at the door for the freight.
- You can expect a refund in the same form of payment originally used for purchase upon receiving. You will be refunded the shipping cost if the return results from a manufacturer defect or error.
Some Questions and Answers:
So you learned about the Sun & Ski price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:
When was Sun & Ski Founded?
It was founded in 1980.
What makes Sun & Ski so popular?
There are a few things that make Sun & Ski popular. First, they offer quality products at competitive prices. Second, they have great customer service. And third, they offer a price match and price adjustment policy that is hard to beat!
Summary of the Article:
Sun & Ski is a popular retailer that offers quality products at competitive prices. They also have great customer service and a price match and price adjustment policy that is hard to beat! If you are unhappy with your purchase, you can return it for store credit or a refund. And if you have any questions, their customer service team is always happy to help.