With over seven decades of experience, Stratco is one of Australia’s leading producers and marketers of high-quality construction materials and home improvement goods. It utilized state-of-the-art manufacturing plants in all mainland states across Australia and a reliable nationwide network of home improvement stores. Stratco endeavors to provide top-quality products and services to its customers.
Does Stratco Price Match its Competitors?
Yes. Stratco offers a Price Match Guarantee whereby it will match or beat the price of any competitor providing an identical product and service.
This means that if you find a lower advertised price for any item sold in Stratco’s stores, simply show the advertisement to your store associate and they will happily offer you the same item at the lower price.
Does Stratco Price Match Online?
Yes. Stratco will price match online stores within Australia, provided the item is identical and in stock. Stratco may also consider other conditions such as delivery costs before matching prices, so please check with your store associate for more details.
Is There Price Adjustment Policy at the Stratco?
No. They do not offer a price adjustment policy. If you find a lower advertised price for an item purchased at Stratco after the sale, they will NOT refund the difference.
Price Match Criteria:
If your competition has a lower price, you must prove they’re advertising. After confirming that the advertised price is accurate, they will match it if (1) the product their competitor has in stock is identical to yours and available for immediate sale; (2) there are no additional fees associated with getting the product from another dealer.
They will adjust the price to cover these additional costs if the advertised price does not include GST, delivery or installation charges, and other taxes and fees.
Price Match Process:
Here is how to request a price match:
If you see a lower price for the same goods from another vendor, you should ask them to match it. You are entitled to a price match if you obtain something from them but discover the same item at a lower price elsewhere. They will match the price for you once they have verified it.
Exclusions:
The following items are not eligible for a price match:
- Price match does not apply to the following:
- Metal building products
- Products that are used or opened
- Sale, clearance, and demonstration items
- Items are sold on online auctions or marketplace websites (such as eBay and Amazon) by vendors based in a foreign country, where the product is only available for shipping from that country.
- These offers are not available to the general public and include trade offers, commercial quantities, group buy club memberships, or promotional codes.
- pricing mistakes, including cash back incentives and bonus discounts
Stratco Competitors’ List:
You can request a price match from them if you find the same product being sold for less by an authorized Australian retailer. Ensure the item is identical, including the model number and accessories.
Your Refund Rights
Please choose carefully
If you change your mind or make a mistake, you are not entitled to a refund.
- You are entitled to a refund if your purchased items do not match the description or sample.
With certain items, you must carefully examine the dimensions, profile, and color before placing your order since these items are made to order.
If you return the items within a reasonable amount of time, and you can show proof of purchase from them, their refund policy applies.
How to Return an Order?
Non-Stratco goods can be returned to your local Stratco store or shipped by courier, at your expense, to the address provided. Please email or call 1300 165 165 between 7:30 a.m. and 5:30 p.m., Monday through Friday (GMT), to have your order picked up.
Delivery Information
How long does it take to receive an order?
The delivery time varies depending on the product. The estimated delivery time may be found on the product page and verified throughout the checkout process.
All of your items will be sent simultaneously. If one of the products in your order needs a longer delivery time, don’t hesitate to contact them at 1300 165 165 to discuss alternatives.
How to Pickup an Order?
To see if your order qualifies for Click & Collect, check here. If not, orders can also be placed by calling 1300 165
The majority of the things that you may get from Stratco are significant, and many of them would not fit in your car during checkout.
- Stratco provides you with a variety of alternatives to get these products to your location safely:
- Stratco can get the products to your location. This will generally incur a delivery charge determined by various criteria, such as the delivery address and the items being sent.
- You can have the goods delivered to your home by a courier at your expense.
Delivery Procedures
The following comments have been prepared to understand better how they’ll deliver your materials and items. Doing so will allow for a ‘partnership’ approach in getting your supplies and goods to the job site on time, in good shape, and on budget.
No custom delivery dates are available, though shipments will be made on an agreed day unless you are notified otherwise. It would be best to begin work the day after the item arrives since late-afternoon deliveries are possible. They do not provide ‘Cash on Delivery services, and all purchases must be paid before they may be delivered.
Some Questions and Answers:
So you learned about the Stratco price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:
When was Stratco Founded?
It was founded in 1948.
What makes Stratco so popular?
It is popular because it is an Australian company that offers a wide range of products, including roofing, fencing, guttering, and sheds. It also has a vast network of stores across the country.
Summary of the Article:
Stratco is a famous Australian company that offers a wide range of products. If you find the same product sold for less by an authorized Australian retailer, you can request a price match from them. You are also entitled to a refund if your purchased items do not match the description or sample.