Phase Electrical was founded in 2002, with the opening of its Hasting branch, and is now known as Electrical2go. Since then, They’ve expanded to become one of the UK’s major electrical wholesalers, providing approximately 20,000 items at reasonable rates via their online electrical store.
If you’re looking for an unbeatable price on your next purchase, look no further than the company that can also deliver your goods to your doorstep the very next day. And if that wasn’t enough, their warehouse and customer service staff are some of the friendliest people you’ll ever meet. Plus, if you need help with anything, there’s always someone available by phone to assist you.
Does Electrical2Go Price Match its Competitors?
Yes. They offer a price match policy.
If you can find a better price on any item they sell, then Electrical2Go will match it. All you have to do is fill in the online form with details of your competitor’s product and Electrical2Go will do the rest.
Does Electrical2Go Price Match Online?
Yes. Electrical2Go will match their online competitor prices (except on auction sites like eBay or Amazon) providing the products are identical.
Is There Price Adjustment Policy at the Electrical2Go?
No. They do not offer a price adjustment policy. If you find it cheaper elsewhere, they’ll match the price. However, if the item goes on sale after you purchase it, unfortunately, you won’t be able to get the difference back.
Price Match Criteria:
They are constantly concerned with maintaining their pricing level lower than or equal to that of their rivals at Electrical2Go. If you find one of the goods they sell advertised at a lower price elsewhere (except on sites like eBay and Amazon), notify customer care so that they may verify and match that price for you.
Price Match Process:
Please complete the contact them form, and in the message, please mention:
- Website URL with lower price link.
- There is a greater chance that your order will be filled if you purchase more items.
- Each item for sale has a unique product page with a unique code only available to that firm.
Exclusions:
Their price match guarantee does NOT apply to commonly used auction sites (eBay, Amazon, etc.).
Electrical2Go Competitors’ List:
There are no direct competitors. If you come across a lower price from an approved store, let them know, and they’ll match it for you. Make sure the goods are the same model.
Orders over £100 – FREE DELIVERY
There may be a pallet fee for some of the bigger goods shown on the product page. Free delivery will still apply to orders that fulfill or exceed the stated price.
Next Day Delivery
If you need your items delivered urgently, order them from their website before 2 p.m. on weekdays. A courier will deliver the items to you within 24 hours. If it is after 2 p.m., or the next day is a bank holiday, they will send out your order the following business day using express service (unavailable for rural areas).
Every product is clearly labeled, and they have an incredibly high turnover rate, so you can be confident that what you’re buying will last a long time. They have over 2,000 items in their warehouse and acquire many more directly from producers; for your convenience, visit the product pages on their store to see when your item will arrive. On a next-day service, if you order before 2 p.m., all supplied goods will be sent out the same day.
Please note that some of their larger items will need to ship on a 48 large service, as indicated on the product page.
Pressed for Time
If you need specific parts by a certain date, always call ahead to confirm that the items you need are in stock. Estimate shipping times on product pages only indicate when an item will arrive.
If you’re buying your own home, only book your electrician once you have everything you need. If suppliers are delayed due to factors out of their control, they will try to source your items from another supplier but cannot guarantee delivery in time for non-stocked items.
Hours of Operation
The warehouse team in charge of their stores operates Monday through Friday from 7:30 a.m. to 5:30 p.m.
Please be aware that their store is closed on Bank Holidays, which may affect your estimated delivery time by one business day.
Couriers
Please click the relevant courier if you wish to track any current delivery delays, and you will be sent a tracking number for your purchase after it has been dispatched.
Please keep in mind that if you haven’t received the tracking number yet but still have no tracking information, wait until 5 p.m., when all shipments from their distribution center are ready.
Please be advised that if you ordered after 2 pm, your tracking number might not update until the following day when the courier collects it.
If your products are supplied by one of their suppliers directly, they will not always be able to provide a tracking number, but you may reach out to them at 01424 220384 if you want them to contact the supplier for delivery updates. Please keep in mind that they will only be able to do so after receiving an email from you confirming that your item has been delivered.
Returns Policy for Faulty or Unwanted Goods
Before you return any items, you must first get a Returns Merchant Authorisation number (RMA) and have the return approved by them via email or your customer account.
If you receive an order that is missing items or has been damaged during shipping, please notify them within 48 hours.
If you want a fast return, send pictures of the damage.
Some Questions and Answers:
So you learned about the Electrical2Go price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:
When was Electrical2Go Founded?
It was founded in 2002.
What makes Electrical2Go so popular?
There are a few reasons. First, they offer great prices on top-brand electrical products. Second, they have an extensive range of products in stock, so you’re sure to find what you need. Third, they offer fast delivery and excellent customer service. Finally, they have a no-hassle return policy if you’re unsatisfied with your purchase.
Summary of the Article:
Electrical2Go is a popular online retailer for electrical products, offering great prices on top-brand items. They have an extensive range of products in stock, fast delivery, and excellent customer service. They have a no-hassle return policy if you’re unsatisfied with your purchase.