Urban Outfitters Price Match Price Adjustment and Return Policy

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Portugal, Ireland, Belgium, Canada, Italy, the Netherlands, Poland, and the United Arab Emirates.

Does Urban Outfitters Price Match its Competitors?

No. They do not offer a price match policy.

Does Urban Outfitters Price Match Online?

No. They do not offer a price match online.

Is There Price Adjustment Policy at the Urban Outfitters?

Yes. They offer a 14 days price adjustment policy. You will learn more about this in the article.

Price Adjustment Exclusions:

They’ll happily give you a one-time price adjustment if an item on their website goes on sale within 14 days of your purchase date. The difference in cost will be reimbursed using the same payment method used to make the original purchase.

If you purchased something with a UO Gift Card, a new card would be given in your name, reflecting the discount. Physical shops cannot provide price adjustments for purchases made on their website.

Price Adjustment Process:

Here is the price adjustment process:

  • Once you find out an item you purchased from UO has a lower price within 14 days of purchase.
  • You have to request a price adjustment by showing them the proof of a lower price and the purchase receipt.
  • Once they verify the price, they will adjust it for you, and you will receive the refund to the original payment form.
  • However, if you used a gift card, you will be given a new gift card with the difference.

Urban Outfitters Competitors’ List:

The UO doesn’t have a specific competitors list. But you have to request a price adjustment if the item is identical that has a lower price within 14 days.

Return Policy

You may return or exchange any unopened or defective goods by mail or at one of their USA or Canada shop locations. Refunds will be issued in cash to the original payment method if returns are made within 30 days after receiving the order. If you make a return more than 30 days after placing your purchase, you’ll get an e-merchandise credit instead of a refund. A restocking fee will be deducted from your refund for most mailed returns. Customized items cannot be returned or exchanged.

Online Orders

Follow these simple steps to get a refund or a replacement for items you’ve purchased on their website, the UO app, or by phone:

1. Find Your Order Number

If you already have an Urban Outfitters account, log in to your Order History. Choose the order you want to return or exchange, then click View Details. It’s now time to get started! Don’t have a UO account yet? Guest orders and purchases received as presents are listed in the Order Status section.

2. Print Your Return Label

Go to the returns & exchanges page and follow the on-screen instructions to print your pre-paid return shipping label. You’ll receive an email with tracking information and a copy of your return label just in case you need it after you’ve completed the procedure.

3. Attach Return Label

Fill in the blanks with your items and seal the box fully to prepare your goods for return. Before applying your new return label to the container, double-check that the original delivery label has been removed or covered. You’re prepared to go! Follow the carrier’s recommendations on your delivery label for a pick-up or drop-off at any legal location for the specified carrier.

If you’re sending back multiple orders, please create a return for all items and include the receipt, packing list, or order confirmation email from each order in your package.

If you’re not satisfied with your purchase, return shipping labels are only available for shipments to the continental United States, and there is no extra charge. A $5 restocking fee for most mailed returns will be deducted from your refund. Please allow approximately 1-2 weeks for return processing. When your return has been processed, they will notify you via email, and reimbursements may take 1-3 business days to credit back to your original form of payment.

Please be advised that they are not responsible for any goods returned to them by mistake.

4. Exchanges

If you’re returning items, please return them within 30 days to avoid being charged. Your new goods will be sent immediately so you may receive them as soon as possible!

Please be advised that shipping costs and handling surcharges are not refundable.

Return to Store:

If you’re shipping a return from the United States or Canada to an Urban Outfitters store in another country, they’ll gladly take it. – Check out their store locator to find the one nearest you!

Please include a copy of your packing list, receipt, or order confirmation email with your return. UrbanOutfitters.com does not accept returns at their European locations.

Returns Within 30 Days of Delivery:

The original method of payment will be refunded in full. Returns After 30 Days of Delivery or a Gift Return: A merchandise credit will be issued for the price paid. 

Returns Without a Receipt:

Merchandise returned without an original sales receipt will be exchanged the same day for in-store merchandise of the current retail price of the item(s) being returned; no online orders or send sales.

Some Questions and Answers:

So you learned about the Urban Outfitters price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:

When was Urban Outfitters Founded?

It was founded in 1970 in Philadelphia, Pennsylvania, United States.

What makes Urban Outfitters so popular?

Many things make Urban Outfitters popular. They sell trendy and stylish clothing, accessories, and home decor at relatively affordable prices. They also have a great return policy, which allows customers to return or exchange items within 30 days of purchase.

Summary of the Article:

Urban Outfitters is a popular clothing retailer that was founded in the 1970s. They sell trendy and stylish clothing, accessories, and home decor at relatively affordable prices. They also have a great return policy, which allows customers to return or exchange items within 30 days of purchase. If unsatisfied with your purchase, you can print a return label and return the item for free. You may also be able to exchange the item for something else.

Resources:

https://www.urbanoutfitters.com/help/customer-service