In 1968, Rex and Alex Burrell started Burrell Outdoors Pty Ltd, which became Tentworld in 1988. Since its inception nearly 44 years ago. They were now employing over 120 people in 14 locations across Australia.
The company’s namesake is Alex Burrell, Managing Director, for over 30 years. Today, with Barbara and Financial Controller Alex – Bar Burrell in the business and General Manager Jon Burrell keeping the family spirit alive. Young families like the Burrells have been going on trips to Uluru and Fraser Island since they were young families.
Does Tentworld Price Match its Competitors?
Yes. They offer a price match policy.
Does Tentworld Price Match Online?
No. They offer an in-store price match.
Is There Price Adjustment Policy at the Tentworld?
Yes. There is a 21-day price adjustment guarantee, meaning you may use it for that long without worrying about the price reduction. As a result, you have time to use anything before requesting an exchange fully.
Price Match Criteria:
- All things that are protected by their warranty, such as:
- Stocked at Tentworld but not excluded from their Price Match Promise. Available in stock at the competition and not excluded from their Price Match Guarantee.
- They must charge for delivery if the shop is located outside their area. In some countries, a 40-kilometer radius around a shop is referred to as local.
Price Match Process:
Contact them when you’re ready to buy so they can match the prices offered by a store that can be validated to allow you to shop at your preferred Tentworld location.
Exclusions:
- Cashback and discounts (such as supplier cashback or a bargain accessible with a paper coupon or electronic codewords)
- Orders for both Retail and Wholesale quantities are subject to prior authorization.
- In liquidation sales, you can sell off a competitor’s inventory or goods sold by a firm that has gone into receivership.
- Unverified merchants won’t be able to compare these prices if they can’t confirm the items are genuine.
Price Adjustment Process:
They’re so sure their rates are reasonable that they’ll happily promise they won’t change for 21 days after your purchase!
It’s okay if a competitor is selling it for less. Show them the lower proof within 21 days of purchase. Offer them the same terms as the competition for their Price Match Promise, and they’ll credit your account with the difference! Allowing you to spend more money on items
The best price guarantee and 21-day offer do not apply to purchases made via other channels like eBay, so you won’t find the same pricing on their website or in one of their stores.
Tentworld Competitors’ List:
They do not have a price match list of competitors. However, you should make sure that the item you want to request a price match for should be identical and be the same model and color.
Online Sales Return Policy
Change of Mind Returns
For normal online purchases, items may be returned to any Tentworld location for a change of mind within 14 days following delivery. (Not valid with Special Orders or Clearance).
The customer is responsible for any shipping and return costs. Within fourteen days of receiving the goods, they must be returned in brand new, unopened, and unused condition.
You can suggest someone for an award on your favorite exchange, gift card, or refund. The customer is solely responsible for all associated fees associated with the return.
Physical Location:
Although it’s not as big, a physical location may be more convenient for you. When you shop at an online store that offers returns and exchanges, keep the following points in mind:
If you’d rather have your money refunded, please let them know. They’ll send this request to the internet team. This refund request will be fulfilled on the next business day (Monday to Friday). Unfortunately, because of technical restrictions, stores cannot issue online refunds at this time.
If you paid for your purchase using PayPal, you might be qualified to receive a refund for the return shipping fees incurred by Paypal. To find out if you qualify, click here.
Online Warranty Returns
The following is a list of terms you should know before purchasing from them. Every product sold by Tentworld is guaranteed by Tentworld and the manufacturer of the goods. Warranty conditions differ depending on the item. Manufacturer’s representatives in the customer’s home state will generally handle warranty claims in most circumstances. Warranties apply only to items bought in Australia for personal use.
The manufacturer’s warranty is for manufacturing flaws or malfunctions in the original product. The guarantee does not cover damage and faults resulting from normal use, misuse, failure to follow guidelines, negligence regarding care and maintenance instructions, accidental damage, commercial usage, modifications, and severe weather conditions.
Certain manufacturers offer a lifetime guarantee on their goods, as seen in the warranty section of certain products. According to the product’s textiles, materials, and components, certain brands provide a lifetime warranty on their items. Over time, they will wear down from use at a natural pace and exposure to elements; therefore, the lifetime guarantee on their goods will be determined by how well they are taken care of and used.
Contact Tentworld with your contact information, a description of the problem, and any photographs of the issue to begin the process of receiving a warranty return. From these details, Tentworld can suggest the next step, which typically involves either supplying replacement components or starting a return.
Some Questions and Answers:
So you learned about the Tentworld price match and price adjustment policy. But you may still have some questions. Here are some questions and answers:
When was Tentworld Founded?
It was founded in 1968.
What makes Tentworld so popular?
It is popular because it offers a wide variety of tents and camping gear at great prices. Plus, the company offers a price match guarantee. This means that if you find a lower price from another competitor, Tentworld will match it.
Summary of the Article:
Tentworld is a popular retailer of tents and camping gear. The company offers a price match guarantee, meaning that if you find a lower price from another competitor, Tentworld will match it. The company also provides a return policy for items purchased in-store or online. Online warranty returns are also available for manufacturing flaws or malfunctions in the original product.
Resources:
https://www.tentworld.com.au/price-match-best-price-guarantee/
