Since Steinhafels is owned by its employees, every staff member has a personal investment in the company’s success. This creates an overall atmosphere of confidence and excitement, directly benefiting customers when they shop with Steinhafels.
At Steinhafels, They want to help you build your dream home. With a massive range of furniture and mattresses and cutting-edge design ideas, Steinhafels is the perfect place to start any home project.
Does Steinhafels Price Match its Competitors?
Yes. They offer a price match policy.
If you find an identical item for a lower price from another retailer, Steinhafels will match the price. In addition, if you’ve already purchased an item from them and find it at a lower price elsewhere within 30 days of purchase, they’ll also refund 110% of the difference!
Is There Price Adjustment Policy at the Steinhafels?
Yes. They have a 30 days price adjustment policy. You will also get a refund of the difference if you purchase an item and find Steinhafels drops the price within 30 days of purchase.
Price Match Criteria:
Shopping at Steinhafels guarantees you will pay the lowest possible price for your desired item. If, by chance, you find a lower price from another retailer (local or online) for the same brand and model number within 30 days of your purchase, tell them, and They will match their prices–and credit you an extra 10% towards your refund.
When matching prices, They will also consider the sales tax, delivery type, and delivery cost to the customer’s door. If they match a “pickup” price, then the competitor must have a pickup location within their areas of Wisconsin and Illinois.
To establish a price quotation, They will compare it with the competition’s cost and any other fees that come with providing comparable Steinhafels services.
Items not able to be price matched:
- MAP (Manufacturers Advertised Price) items
- The entire selection of Clearance and Outlet Items
- Going-out-of-business sales
- Membership clubs
- Premier or White Glove Delivery Fees
Please visit the store where you originally purchased your goods for prompt attention if you have previously made a purchase.
The competitor’s item must be able and readily available to match Steinhafels’ delivery speed, whether online or from a local retailer. If the competitive price is for “pickup” only, then their pickup location must fall within their delivery area in Wisconsin and Illinois. They will consider the necessary costs to provide equivalent services before matching the competitive price.
Price Match Process:
With their guarantees, you can rest easy while making your purchase. At Steinhafels, your complete satisfaction is assured. If you’re dissatisfied with your purchase or discover a lower price elsewhere, they’ll be there for you!
Here is how to request a price match:
You should submit a price match request. They’ll give you the same deal for free if they agree to it.
Exclusions:
Items not able to be price matched:
- MAP (Manufacturers Advertised Price) items
- The entire selection of Clearance and Outlet Items
- Going-out-of-business sales
- Membership clubs
- Premier or White Glove Delivery Fees
Price Adjustment Process:
Here is the price adjustment process:
If you buy an item from them and, within 30 days, the price falls due to a sale, you can request a price adjustment. They will adjust the cost by 110% and refund you the balance.
15-Day Furniture Happiness Guarantee:
At Steinhafels, They want you to be happy with your purchase. If you aren’t satisfied, you can return it within 15 days of delivery or pickup. They charge a restocking fee of 15%, so please ensure it is within 30 days after the original delivery or pickup date to avoid rejection. Finally, note that returns do not entitle you to a new warranty.
120-Night Sleep Guarantee:
- If you’re unhappy with your new mattress from Steinhafels within the first 30 days, you can return it or get a new one for only a $149 restocking fee. But, this is only applicable if you also bought a Steinhafels mattress protector. If not, then no refund or reselection will be given to you.
- You can return or reselect traditional box springs and foundations for a 15% restocking fee. You cannot, however, return or exchange adjustable bases, pillows, sheets, and mattress protectors delivered or picked up once delivery confirmation is complete. Special Order mattresses are non-returnable as well.
Special Orders:
- They require full payment for special orders upfront, which is non-refundable. You can cancel your order within 72 hours after placing it in their store. After this time frame has elapsed, special order items are not refundable or returnable.
Damaged or Defective:
- All damaged or defective furniture must be reported to them within 48 hours. They will then service the furniture by their warranty standards.
Accessories:
- Tabletop objects, wall decorations, accent pillows, bed linens and rugs, flowers, and area carpets may all be returned to a showroom within 15 days of delivery or pickup. All packaging must be returned in its original condition along with any Special Order items.
Other Non-Returnables and Clearance:
- All “Clearance” or “Floor Sample” items are final sale and cannot be returned.
Other items that are non-returnable include:
- The exception list contains items labeled “Non-Returnable,” such as furniture you’ve built yourself, goods used in a commercial or model home, and gift cards. The 15-Day Happiness Guarantee and 120-Night Sleep Guarantee do not apply to any of these things. This merchandise is not covered by the manufacturer’s basic guarantee or extended protection plan.
Non-Refundable Services:
- Following are the non-refundable services that must be used before the service begins: installation, delivery fees, interior design services, and any other service(s) provided on behalf of Steinhafels.
Promotional Items:
- Any free promotional goods, or Steinhafels Bonus Cash, provided as part of the purchase may be deducted from the amount of the return if any portion of it is returned.
Refunds:
- If you request a refund on an item purchased with a credit card, the money will be returned to the payment method used. If you used multiple payment methods, the refund might be paid out over all of them. If Steinhafels was financed partly, refunds using a credit card take 3-5 days on average; if paid back in cash or cheque.
Steinhafels Competitors’ List:
There are no specific price match competitors. However, it should be an Authorized Australian Retailer if you want to request a price match. You should make sure the item is identical.
Some Questions and Answers:
So you learned about the Steinhafels price match and price adjustment policy. But you may still have some questions. So here are some questions and answers:
When was Steinhafels Founded?
It was founded in 1934.
What makes Steinhafels so popular?
There are a few reasons. First, they offer a 120-night sleep guarantee. Second, they have a price match policy that will refund the difference if you find a lower price within 30 days of purchase. Lastly, they have a vast selection of furniture.
Summary of the Article:
Steinhafels is a popular furniture store that offers a 120-night sleep guarantee and a price match policy. In addition, they will refund the difference if you find a lower price within 30 days of purchase. They also have a vast selection of furniture. However, their return policy has some restrictions. For example, you cannot return or exchange special order items. Additionally, some services are non-refundable. But overall, Steinhafels is a great store to buy furniture from.